Overview
This Privacy Policy explains how 1ST CHOICE PLUMBING SOLUTIONS LLC (Firstchoiceplumb) handles personal data when you use our website and the observe-or-call decision journal. We aim to collect only what we need and to be clear about why.
Data we collect
- Contact details you submit through the contact or early-access forms, such as your name and email.
- Observations you log, including any notes or photos you choose to attach to an entry.
- Basic technical data such as device and usage information needed to operate and secure the service.
How we use data
- To provide the journal and respond to your enquiries.
- To send early-access updates where you have consented.
- To maintain security and improve the service.
- To meet legal and accounting obligations.
Legal bases (GDPR)
Where GDPR applies, we rely on your consent (for marketing and early-access contact), performance of a contract (to provide the service), and our legitimate interests (to keep the service secure and improve it). You can withdraw consent at any time.
Your rights (GDPR & CCPA)
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, object to or restrict certain processing, and request portability. Under the CCPA, you may request disclosure of the categories of data we collect, request deletion, and opt out of any sale of personal information — we do not sell your personal information.
To exercise any right, email support@firstchoiceplumb.shop.
Retention
We keep personal data only as long as necessary for the purposes above or as required by law, after which it is deleted or anonymized.
Children
The service is intended for adults. It is not for children under 13, and users aged 13 to 17 require a parent or guardian's consent. We do not knowingly collect data from children under 13.
Contact
1ST CHOICE PLUMBING SOLUTIONS LLC, 421 East Old Hillsborough Avenue, Seffner, FL 33584, USA. Email support@firstchoiceplumb.shop. See also our Terms of Service.